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Project Management
Process and Business Analysis
Instructional Design
Change Management
Process and Business Analysis

Process and Business Analysis

The implementation of new technology or computer systems invariably results in the requirement to re-engineer business processes. Learning Text can assist with the following:
  • documentation of existing business processes across the organisation
  • reaching agreement on required future business processes taking into account factors such as the technologies to be implemented, staff capabilities and training requirements and legal or regulatory requirements
  • documentation of new business processes
  • communication and stakeholder engagement regarding business processes, and
  • business process re-engineering.

Process Analysis Documentation

Learning Text can produce professional documentation of business processes in the client's desired format or software. Business processes can be documented in either:

  • a verbal format such as a step / action table, or
  • graphical formats such as process flow maps and swim lanes.

Business Analysis

Learning Text is skilled in business analysis techniques such as the development and documentation of:
  • use cases
  • functional specifications
  • task analysis, and
  • gap analysis.

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