Change Management Methodology
The impact on end users is often overlooked or underestimated in a technology-driven project. Learning Text believes that unless the client organisation can empower and enthuse the end-user, no technology project will ever deliver the full return on investment.
Learning Text believes that to plan for the true impacts of a change to an organisation rigorous analysis and detailed documentation is required.
In addition to detailed a communications strategy, Learning Text focuses on the experience of end users, ensuring that they have the confidence, information, tools and expertise to do their job before, during and after the software implementation. Learning Text can provide the documentation, training materials and training delivery necessary for a successful implementation.
Learning Text provides full disclosure of all project collateral developed by Learning Text to clients in the handover phase of the project.